About Us

I have worked as a Business Manager within General Practice for over thirteen years and have hands-on experience of every element of delivering outstanding Patient Care and Customer Service within a practice.

I have drawn on every skill and resource gained during this time to set up The Business Surgery Ltd.

What Can I Do For You?

Following a free consultation, I will audit every aspect of your business, first of all to ensure that you are receiving all available funding – [I regularly identify and capture thousands of pounds of untapped funding within a very short time] – I will also design and implement a bespoke system that will ensure retention of current funding and protect and retain for the future.

In addition, I will provide a full analysis of running costs, sourcing and [re]negotiating new contracts with suppliers and services without compromising on quality and without undermining the excellent patient care provided by your established team.

I also offer Financial Forecasting that will prevent over-spending and maintain a strict compliance with all Health Authority policies and protocol.

My Areas of Expertise include:

★ Developing Federations

★ CQC Registrations

★ Procurement

★ Staff Training and Development

★ Financial Forecasting

★ Budget Management

★ Negotiation and Collaboration

★ Planning and Strategy Formulation

★ Recruitment and HR

★ Customer Service and Practice Manager Training

★ Payroll and Administration | Book Keeping and Accounts

★ Information Governance

★ Preparation of Bids and Tenders

★ Group Facilitation

★ Public Speaking and Professional Presentation Delivery

★ One-off Projects

Essentially, my skills can make a significant contribution to the profitability and efficiency of your practice.

For a free consultation:

✉ jolene@thebusinesssurgery.co.uk
✆ 01254 260074 | 07772 444 359